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Fix a problem in Cask Flow

This covers the failures that belong to Cask Flow itself. For a client that cannot see the app’s tools, see Fix an agent connection.

You need:

  • Cask Flow, open.
  1. Look for a notice at the top of the editor. A project that stopped saving says so there, and nothing else will work until you answer it.
  2. Check the layers pane on the left. A layer you cannot see on the stage is usually there, either outside the frame or behind something.
  3. Check the node’s In / out row in the Inspector. Outside that window the node is not drawn at all.
  4. Check the playhead. A move you cannot see may be over before the frame you are parked on.
  5. If an export was refused, read the message. It names the reason rather than the step that failed.

You know which of the three things is wrong: the document, the scene, or the export destination.

Symptom Cause Fix
Every edit is refused and nothing saves The project bundle changed on disk under the editor Answer the notice: reload from disk, which discards this session’s edits, or keep your changes, which overwrites what is on disk
The export is refused before the save panel closes The destination is inside the project’s own bundle, which would stop the project saving Export somewhere else
A ProRes preset will not write the file you named ProRes is a QuickTime codec and cannot go into an MP4 Save as .mov, or pick a Deliver preset
Transparent is disabled in the export card The composition has no background, so it is already transparent Nothing to do. Export with a codec that carries alpha to keep it
A layer is in the layers pane but not on the stage It is outside the frame, behind another layer, at zero opacity, or outside its In / out window Select it and check Position, Opacity and In / out in the Inspector
A keyframed move plays as a still Both keyframes sit at the same time Drag one along its lane in the dope sheet
The first frame of a composition with sound hangs for a moment The audio player takes about a tenth of a second to produce its first samples, and playback waits for it Expected. The alternative is picture and sound three frames apart for the whole take
⌘Z does nothing while you are dragging Undo stands down during a gizmo or keyframe drag, because undoing mid-drag is clobbered by the commit Finish or abandon the drag with Esc, then undo
The app never offers an update Cask Flow does not update itself yet Download the current release again